Introduction
This programme helps participants understand the causes of workplace conflict and how to manage disagreements professionally and constructively. It focuses on communication, emotional control, and practical conflict resolution techniques that support healthier working relationships.
Learning Objectives
- Understand common sources of workplace conflict
- Improve communication in difficult situations
- Learn practical approaches to resolving disagreements
- Maintain positive working relationships and team harmony
Target Audience
Supervisors, managers, team leaders, HR personnel, and employees who work in teams or frequently manage interpersonal situations.
